Privacy Policy
Last Updated: 14th August, 2024
1. Information We Collect
a. Personal Information
When you sign up, log in, or register an NGO on our website, we may collect personal information such as:
- Name
- Email address
- Phone number
- NGO details (name, mission, address, contact details)
b. Non-Personal Information
We may also collect non-personal information that does not identify you individually, including:
- Browser type and version
- IP address
- Device type
- Usage data (pages visited, time spent on the website)
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide and manage your account: Including verifying your identity, providing customer support, and processing your transactions.
- To improve our services: Analyzing how users interact with our website to enhance its features and usability.
- To communicate with you: Sending updates, newsletters, promotional materials, and information about your account.
- To protect our users: Monitoring for fraudulent activities and enforcing our terms of service.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers: Who assist us in operating our website, such as hosting services, email providers, and analytics tools.
- Legal authorities: If required by law or to protect our rights, property, or the safety of our users.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and login details
- Analyze site traffic and user behavior
- Customize your experience on our website
5. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
a. Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. You can update your account information directly through your account settings or by contacting us.
b. Deletion: You can request the deletion of your account and personal information at any time by contacting us. We will process your request within a reasonable timeframe, but some information may be retained to comply with legal obligations.
c. Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly. Please note that you may still receive non-promotional communications, such as account updates and service notifications.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
NGOs East Africa Directory
Email: info@ngodirectory.org
Phone: +254 722 711162
Address: Kaunda Street, Nairobi
Disclaimer: This sample privacy policy is provided for informational purposes only and does not constitute legal advice. It is recommended that you consult with a legal professional to ensure compliance with applicable laws and regulations in your jurisdiction.